User Manual Software version F3 D13721.02 This document is not to be reproduced in whole or in part without permission in writing from:
D1372102_T550_MXP_User_Manual 90 PC Document Camera VCR AUX VNC Split Screen Default Call Settings Call Type Network Bandwidth Restrict (56k)
General Use 91 White balance Brightness Video Name Main Cam AUX Doc Cam VCR PC VGA VNC Network Type ISDN-BRI\PRI\Leased E1\T1\Enternal H331 ISDN Sw
D1372102_T550_MXP_User_Manual 92 IP address IP subnet mask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323
General Use 93 3.13.1.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by se
D1372102_T550_MXP_User_Manual 94 3.13.1.7 Warnings If any warnings registered by the system it will be displayed in the Warnings menu. Open a warn
General Use 95 There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper
D1372102_T550_MXP_User_Manual 96 3.13.2 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat fr
General Use 97 3.13.3 Audio Demo Note that the Audio demo will only appear in the User Guide if a Digital Natural Audio Module is connected to th
D1372102_T550_MXP_User_Manual 98 3.13.4 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recom
General Use 99 3.13.5 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restar
1 1 Introduction The TANDBERG 550 MXP provides essential video features for face to face meetings for small groups and offices with the quality and
D1372102_T550_MXP_User_Manual 100 3.13.6 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferen
1 4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change th
D1372102_T550_MXP_User_Manual 102 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the
Administrator Settings 103 4.1.1 Language The system supports 15 different languages for its on-screen menus; English, German, French, Norwegian,
D1372102_T550_MXP_User_Manual 104 4.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call.
Administrator Settings 105 4.1.3 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually.
D1372102_T550_MXP_User_Manual 106 4.1.4 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time ex
Administrator Settings 107 4.1.5 Phone Book Settings Phone Book On Phone Book is available in the menu. Off Phone Book is hidden from the menu a
D1372102_T550_MXP_User_Manual 108 4.1.6 Permissions Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software U
Administrator Settings 109 On The system will allow a remote system to upgrade local software. Off The system will not allow a remote system to
D1372102_T550_MXP_User_Manual 2 The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN connection). Present
D1372102_T550_MXP_User_Manual 110 4.1.7 Screen Settings Auto Layout On If Auto Layout is On the system will change layouts automatically depend
Administrator Settings 111 Example of Picture in Picture. Example of 1+1 Side-by-Side view (wide screen). Example of 1+2 Picture outside Pict
D1372102_T550_MXP_User_Manual 112 Note that if both TV monitor format and VGA format is set to Normal, the system will skip the 1+3 layout, which is n
Administrator Settings 113 Wide screen VGA or TV monitor In Wide (native) mode. VGA Out Quality* The supported range of VGA formats will be optim
D1372102_T550_MXP_User_Manual 114 Normal VGA output will have 4:3 aspect ratio on wide screen monitor. Wide VGA output will utilize the wide screen
Administrator Settings 115 4.1.8 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In
D1372102_T550_MXP_User_Manual 116 4.2 Menu Settings Menu Settings contain the settings: Menu Timeout In Call Welcome Menu Welcome Pictu
Administrator Settings 117 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you wa
D1372102_T550_MXP_User_Manual 118 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers.
Administrator Settings 119 4.2.3 Welcome Picture The Welcome Picture is what you see in the background of the welcome menu. Selfview Selfview is
Introduction 3 1.1 At a Glance Camera The built-in camera includes a high quality color camera with a fast pan/tilt/zoom action. The camera is
D1372102_T550_MXP_User_Manual 120 4.2.4 Logo It is possible to upload a company logo to the system. For more information about how to upload a Log
Administrator Settings 121 4.2.5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal lay
D1372102_T550_MXP_User_Manual 122 4.2.6 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or
Administrator Settings 123 4.2.7 Balloon Help It is possible to enable / disable the balloon help window. On Choose On if you want help text wind
D1372102_T550_MXP_User_Manual 124 4.2.8 Display Welcome Text The welcome text displays your system name and dial in numbers by default. It is poss
Administrator Settings 125 4.2.9 Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Dis
D1372102_T550_MXP_User_Manual 126 4.2.10 Administrator Password It is recommended to put an Administrator Password on the system. The Administrat
Administrator Settings 127 4.3 Presentation Settings Presentation Settings contain: H.239 Startup Video Source Presentation Source Sn
D1372102_T550_MXP_User_Manual 128 4.3.1 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Cont
Administrator Settings 129 4.3.2 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standb
D1372102_T550_MXP_User_Manual 4 Microphone The high quality table microphone is designed to be placed on a table during a videoconference. The idea
D1372102_T550_MXP_User_Manual 130 4.3.3 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressin
Administrator Settings 131 4.3.4 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snaps
D1372102_T550_MXP_User_Manual 132 4.3.5 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot
Administrator Settings 133 4.3.6 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PI
D1372102_T550_MXP_User_Manual 134 4.3.7 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with th
Administrator Settings 135 4.3.8 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for m
D1372102_T550_MXP_User_Manual 136 4.4 Call Quality Call Quality contains the settings: Video Algorithm Audio Algorithm Natural Video
Administrator Settings 137 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the c
D1372102_T550_MXP_User_Manual 138 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and t
Administrator Settings 139 4.4.3 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion vi
Introduction 5 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of
D1372102_T550_MXP_User_Manual 140 4.4.4 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. T
Administrator Settings 141 4.4.5 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split
D1372102_T550_MXP_User_Manual 142 Basic Video Quality Video Input Transmission mode selection rules MOTION PAL iCIF@50 -> CIF -> QCIF MOTIO
Administrator Settings 143 4.4.6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call
D1372102_T550_MXP_User_Manual 144 Select H.323 to ensure that the call is set up as an H.323 call. Select SIP to ensure that the call is set up as an
Administrator Settings 145 Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings. Enter the
D1372102_T550_MXP_User_Manual 146 4.5 Audio Audio contains the settings: Inputs Output Level Settings Alert Tones and Volume
Administrator Settings 147 4.5.1 Inputs Mic 1 and Audio input 2 By default, both inputs are enabled. Just plug in an audio source and it is activ
D1372102_T550_MXP_User_Manual 148 4.5.2 Output Level Settings The audio out is intended for connection to televisions or audio amplifiers. Digita
Administrator Settings 149 4.5.3 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video
D1372102_T550_MXP_User_Manual 6
D1372102_T550_MXP_User_Manual 150 4.6 Video Video contains the settings: MCU Status Line Web Snapshots Video Name
Administrator Settings 151 4.6.1 MCU Status Line On The MCU indicator will be displayed and provide information about the conference. Off The MC
D1372102_T550_MXP_User_Manual 152 4.6.2 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by reque
Administrator Settings 153 4.6.3 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent o
D1372102_T550_MXP_User_Manual 154 4.7 Security Security contains the settings: Encryption Encryption Mode Passwords
Administrator Settings 155 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls:
D1372102_T550_MXP_User_Manual 156 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the cap
Administrator Settings 157 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote So
D1372102_T550_MXP_User_Manual 158 4.8 Network The network menu contain: ISDN-BRI Settings LAN Settings Network Profiles Data Port
Administrator Settings 159 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1.
1 2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in w
D1372102_T550_MXP_User_Manual 160 call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’. Note that thi
Administrator Settings 161 4.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings Wireless LAN Settings S
D1372102_T550_MXP_User_Manual 162 4.8.2.1 IP Settings IP Settings Remember to restart the system after making changes to IP Settings. This can be d
Administrator Settings 163 IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB
D1372102_T550_MXP_User_Manual 164 DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be
Administrator Settings 165 4.8.2.2 H.323 Settings H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equival
D1372102_T550_MXP_User_Manual 166 Gatekeeper Settings Gatekeeper Discovery Auto The system will automatically try to register on any available ga
Administrator Settings 167 CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: Ca
D1372102_T550_MXP_User_Manual 168 Advanced H.323 Settings The Advanced H.323 Settings only have an effect if they are supported by your IP infrastr
Administrator Settings 169 H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 to 5565 will be used for Q.931 an
D1372102_T550_MXP_User_Manual 8 2.1 Unpacking and Mounting The TANDBERG 550 MXP consists of the following items: Videoconferencing system with
D1372102_T550_MXP_User_Manual 170 4.8.2.3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoing SIP c
Administrator Settings 171 Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible
D1372102_T550_MXP_User_Manual 172 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network i
Administrator Settings 173 Key 1-4 The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (
D1372102_T550_MXP_User_Manual 174 4.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simp
Administrator Settings 175 4.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information.
D1372102_T550_MXP_User_Manual 176 4.8.2.7 Quality of Service QoS Type Off No QoS is used. Diffserv Diffserv QoS method is used. Please see belo
Administrator Settings 177 Auto will provide the following priority: Audio 4 Diffserv Video Used to define which priority Audio, Video, Data
D1372102_T550_MXP_User_Manual 178 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you
Administrator Settings 179 4.8.4 Data Port The system provides up to two standard RS232 serial ports to allow a computer to be connected for data
Installation 9 2.2 Connecting Cables 1. Microphone cable Connect the microphone to the microphone cable. Connect the microphone cable to mic
D1372102_T550_MXP_User_Manual 180 4.9 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this wil
1 5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build you
D1372102_T550_MXP_User_Manual 182 5.1 Interfaces 5.1.1 Video 2 Video Inputs 1 video input used by the built-in camera. 1 video input supp
Peripheral Equipment 183 XGA (1024x768) 60Hz HD720p (1280x720) 50,60 Hz DVI and specifications: DVI stands for Digital Video Interface, and is a fo
D1372102_T550_MXP_User_Manual 184 5 T.M.D.S. Data4+ 13 T.M.D.S. Data3+ 21 T.M.D.S. Data5+ 6 DDC Clock 14 +5V Power 22 T.M.D.S. Clock Shield 7
Peripheral Equipment 185 1 Audio Output 1 output (line level) via RCA connector providing audio from far end in addition to dial tones. This output
D1372102_T550_MXP_User_Manual 186 To connect the system to BRI, use the ISDN cable provided by TANDBERG (or a standard BRI cable). The pinout of the
Peripheral Equipment 187 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well a
D1372102_T550_MXP_User_Manual 188 5.3 DVD / VCR DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (V
Peripheral Equipment 189 5.4 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard
D1372102_T550_MXP_User_Manual ii Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG.
D1372102_T550_MXP_User_Manual 10 3. ISDN cables Connect the ISDN cables to the ISDN sockets (S/T-interface) provided by the service provider. T
D1372102_T550_MXP_User_Manual 190 5.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e
Peripheral Equipment 191 5.6 The TANDBERG DNAM The TANDBERG Digital Natural Audio Module*: Audio In: S/PDIF or Analog Differential In: Diffe
D1372102_T550_MXP_User_Manual 192 *The TANDBERG Digital Natural Audio Module is integrated in some TANDBERG systems. Please contact your TANDBERG rep
Peripheral Equipment 193 5.7 Stereo Speaker Kit Note that the following applies only for systems with a stereo S/PDIF output. The Stereo Speaker
D1372102_T550_MXP_User_Manual 194 5.8 Telephone Add-On The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or
Peripheral Equipment 195 5.9 Dual Monitor Note that this requires a system with dual monitor video output.
D1372102_T550_MXP_User_Manual 196 5.10 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monit
Peripheral Equipment 197 5.11 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating, the sy
D1372102_T550_MXP_User_Manual 198 5.12 Digital Monitor Power Management DMPM is monitor power management applied over the digital DVI interface. TA
Peripheral Equipment 199 5.13 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data forma
Installation 11 Note! Make sure the card is inserted in the right direction (with the product logo pointing upwards). Push the card into the slot un
D1372102_T550_MXP_User_Manual 200 Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG have tested and ver
1 6 Appendices Appendices: Appendix 1: Technical Specification Appendix 2: Bandwidth Information Appendix 3: Environmental considerations
D1372102_T550_MXP_User_Manual 202 Appendix 1 Technical Specification Contact your TANDBERG representative for a Technical Specification for TANDBE
Appendices 203 Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Point to point ISDN /
D1372102_T550_MXP_User_Manual 204 4x512 video + 3 audio Rate Matching Yes Yes Dual Stream (DuoVideo / H.239) Yes Yes Secure Conference All bandwid
Appendices 205 (DuoVideo / H.239) Secure Conference All bandwidths All bandwidths H.264 Up to 768 Up to 768 Picture Mode MultiSite Not Available
D1372102_T550_MXP_User_Manual 206 Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tes
Appendices 207 Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either buildin
D1372102_T550_MXP_User_Manual 208 If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech
Appendices 209 Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Ac
D1372102_T550_MXP_User_Manual 12 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Vi
D1372102_T550_MXP_User_Manual 210 By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a
Appendices 211 backwards compatibility) with extended Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES
D1372102_T550_MXP_User_Manual 212 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp
Appendices 213 Appendix 7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard
D1372102_T550_MXP_User_Manual 214 Appendix 8 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting
Appendices 215 Appendix 9 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW
D1372102_T550_MXP_User_Manual 216 Appendix 10 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable fro
Appendices 217 Appendix 11 (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This co
D1372102_T550_MXP_User_Manual 218 This connector is used when cascading cameras: Control (out) signal and external camera detection. Note: It does not
Appendices 219 Appendix 12 Remote Control (TRC 3) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siem
Installation 13 2.4 System Configuration The system must be configured for each installation unless TANDBERG Management Suite (TMS) is used to conf
D1372102_T550_MXP_User_Manual 220 18 12 0 51 33 19 13 52 34 20 14 53 35 21 15 54 36 22 16 0 ZOOM OUT 55
Appendices 221 Appendix 13 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client
D1372102_T550_MXP_User_Manual 222 Appendix 14 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session
Appendices 223 Function Port Type Gatekeeper Discovery (RAS) 1719 UDP Q.931 Call Setup 1720 TCP H.245* Range 5555-5565 TCP Video Range 2326-2
D1372102_T550_MXP_User_Manual 224 Appendix 15 System Upgrade Before starting the software upgrade of the TANDBERG MXP system, please make sure to
Appendices 225 Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button. A new page will now be displa
D1372102_T550_MXP_User_Manual 226 Figure 2 4. Type in the path to where the new software file is stored, or select the file by using the ‘Browse’ bu
Appendices 227 6. Type ‘put <software file name> and press Enter. The new software file will now be uploaded to the TANDBERG MXP system. 7. W
D1372102_T550_MXP_User_Manual 228 Figure 3 5. Enter the release key for the system to be upgraded in the ‘Release Key’ field. If no release key is g
Appendices 229 Appendix 16 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.
D1372102_T550_MXP_User_Manual 14 using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The displa
1 7 Index A Access Code...85, 108 Additional microphone ...190 Administrator Password...
D1372102_T550_MXP_User_Manual 232 Presets...59 Production of products...
1 8 Glossary # 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of your videoconferencing system. The second mo
D1372102_T550_MXP_User_Manual 234 B Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. C Call control Leased Line: I
Glossary 235 Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you g
D1372102_T550_MXP_User_Manual 236 G.722: Audio algorithm for high quality audio (7 kHz). G.722.1: Audio algorithm for compressed high quality audio (7
Glossary 237 Max channels: Indicates the maximum number of channels the system is allowed to use on the E1/T1 interface. MCU: Multipoint Conference Un
D1372102_T550_MXP_User_Manual 238 NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary used in USA, Japan and oth
Glossary 239 S S-VHS: S-video S-video: The standard camera uses one of the S-video inputs in the codec. Selfview: Outgoing video. In most cases, the i
Installation 15 Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK.
D1372102_T550_MXP_User_Manual 240 SVGA: Super VGA. (800x600) SXGA: Super extended Graphics Array (1280x1024) System information: Lists system numbers,
Glossary 241 W WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry. Welcome menu: The welcome menu displays the
1 3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen(s) are black. Wake up the system by picking
General Use 17 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu an
D1372102_T550_MXP_User_Manual 18 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobil
General Use 19 see Selfview. 13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book. 14. Use the red En
User Manual iii Environmental Issues Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the env
D1372102_T550_MXP_User_Manual 20 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange s
General Use 21 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call, using main camera, this is the image of your self.
D1372102_T550_MXP_User_Manual 22 3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Pictur
General Use 23 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right co
D1372102_T550_MXP_User_Manual 24 3.2.5 Volume + and - Press the Volume key to adjust the volume level of the codec only and not the monitor. An o
General Use 25 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys
D1372102_T550_MXP_User_Manual 26 3.2.7 Touch Tones If wanting to dial extension numbers during a call, press the Touch tones button to activate t
General Use 27 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown whe
D1372102_T550_MXP_User_Manual 28 Telephone This indicates that there is a telephone participant in the conference. The displayed number indicates ho
General Use 29 3.4 Using the Menu Press the Menu button on the remote control to display the menu. The menu contains all functions needed in orde
D1372102_T550_MXP_User_Manual iv Operator Safety Summary For your protection, please read these safety instructions completely before operating the
D1372102_T550_MXP_User_Manual 30 3.5 Make a Call Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call
General Use 31 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order
D1372102_T550_MXP_User_Manual 32 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select th
General Use 33 3.5.3 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if
D1372102_T550_MXP_User_Manual 34 3.5.4 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can list
General Use 35 TTL/Router Hops This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set
D1372102_T550_MXP_User_Manual 36 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or
General Use 37 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote c
D1372102_T550_MXP_User_Manual 38 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s)
General Use 39 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This functio
User Manual v ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Servicing - Do not
D1372102_T550_MXP_User_Manual 40 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. Thi
General Use 41 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, the function Do Not Disturb has to be activated. The
D1372102_T550_MXP_User_Manual 42 3.9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call
General Use 43 Call History My Contacts Global Contacts
D1372102_T550_MXP_User_Manual 44 3.9.1 Call Log The Call Log lists Last Number Dialed, Missed Calls and Call History allows the user to see which
General Use 45 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and
D1372102_T550_MXP_User_Manual 46 The following functions are available from My Contacts: Call Now New Contact Edit Contact Delete Contact
General Use 47 3.9.2.1 Add New Contact The New Contact function is available from My Contacts. Add a new contact to My Contacts by: 1. Select t
D1372102_T550_MXP_User_Manual 48 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is available from My Contac
General Use 49 Bandwidth for a MultiSite Contact call When calling a MultiSite Contact, the system will try to call the participants with their sp
D1372102_T550_MXP_User_Manual vi Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandber
D1372102_T550_MXP_User_Manual 50 3.9.2.3 Edit Contact The Edit Contact function is available from My Contacts. How to edit a contact in the Loca
General Use 51 3.9.2.4 Delete Contact The Delete Contact function is available from My Contacts. How to delete a contact: 1. Select the conta
D1372102_T550_MXP_User_Manual 52 3.9.3 Global Contacts When selecting Phone Book the phone book opens showing the Global Contacts below the folders
General Use 53 3.9.3.1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to na
D1372102_T550_MXP_User_Manual 54 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier t
General Use 55 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed Call
D1372102_T550_MXP_User_Manual 56 3.10 Camera Control There are several ways to control the camera: Control the camera directly with the arrow k
General Use 57 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with th
D1372102_T550_MXP_User_Manual 58 3.10.2 Far End Control Far End Control allows you to control your conference partner’s camera. Far End Camera Co
General Use 59 3.10.3 Camera Presets Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures fro
User Manual vii Table of Contents 1 Introduction...
D1372102_T550_MXP_User_Manual 60 3.10.4 TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset to be used
General Use 61 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by defaul
D1372102_T550_MXP_User_Manual 62 3.10.6 Camera Tracking Through Camera Tracking and the use of two or three microphones, the camera can automatic
General Use 63 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your
D1372102_T550_MXP_User_Manual 64 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote con
General Use 65 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX a
D1372102_T550_MXP_User_Manual 66 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature - not available on all systems) Users often have their pres
General Use 67 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using
D1372102_T550_MXP_User_Manual 68 3.11.5 Dual Stream (DuoVideoTF/H.239) (Optional feature - not available on all systems) With Dual Stream you hav
General Use 69 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system
D1372102_T550_MXP_User_Manual viii 3.12.1 Request Floor and Release Floor...
D1372102_T550_MXP_User_Manual 70 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatica
General Use 71 3.12 Conference Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU c
D1372102_T550_MXP_User_Manual 72 Example of MultiSite for mid- to low end systems Using the system’s internal MCU, MultiSiteTF * Most TANDBERG M
General Use 73 Using an external MCU with limited Chair Control Support you may have the following services With an external MCU that does not suppor
D1372102_T550_MXP_User_Manual 74 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to a
General Use 75 3.12.2 Conference Layout (Only supported by TANDBERG MultiSite*) With a TANDBERG MultiSite you can choose between the layouts: Aut
D1372102_T550_MXP_User_Manual 76 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press
General Use 77 3.12.4 Chair Control (Not supported by TANDBERG MCU, TANDBERG MPS or MultiSite) As chairman, you have access to more MultiSite Ser
D1372102_T550_MXP_User_Manual 78 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the c
General Use 79 3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the con
User Manual ix 4.5.3 Alert Tones and Volume ... 149 4.6 Video...
D1372102_T550_MXP_User_Manual 80 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the co
General Use 81 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this i
D1372102_T550_MXP_User_Manual 82 3.12.9 More about MultiSite (embedded MCU) (Optional Feature*) Calling in to a MultiSite Any system can be part
General Use 83 3.13 Control Panel The Control Panel contains the features: Diagnostics Text Chat Audio Demonstration Administrator S
D1372102_T550_MXP_User_Manual 84 3.13.1 Diagnostics Diagnostics allows testing of individual system components and displays the current system sett
General Use 85 3.13.1.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number
D1372102_T550_MXP_User_Manual 86 3.13.1.2 Channel Status Comprehensive information about the call progress is available through the Channel Status
General Use 87 3.13.1.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns,
D1372102_T550_MXP_User_Manual 88 3.13.1.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is
General Use 89 3.13.1.5 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll
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